How we select therapists
The SpaDrop team assigns a therapist to each booking, and our booking system records which therapist takes which appointment. You can see your booking’s latest status in your account.
We will describe our selection process and therapist qualifications here once the details are confirmed, and we will not claim any certification or background check that does not actually happen. If you would like to know more before your appointment, ask the team.
A strictly professional, non-sexual service
SpaDrop offers professional relaxation massage only. There are no sexual services under any circumstances, and an inappropriate request ends the session immediately.
Therapists may stop and leave if they are harassed or feel unsafe, just as you may ask for the massage to stop at any time.
Requesting a female therapist
You can write the request in the booking notes. Assignments depend on which therapists are available at that time, so if it matters to you, contact the team to confirm before your appointment.
When your therapist arrives
- Have your booking number and status open in your account, so you can confirm it is your booking.
- If your building asks visitors to wait in the lobby, go down and meet your therapist.
- Before starting, mention health conditions, areas to avoid and the pressure you like.
- If anything makes you uncomfortable during the massage, ask to stop straight away.
Your privacy and address data
Your name, phone number, address and notes are used to manage your booking and your therapist’s visit. Only authorised staff can access the data their work requires. Read more in our privacy notice.
Reporting a problem
Contact the team through the contact page with your booking number and as much detail as you can.
In an emergency, call 191 (police) or 1669 (medical emergencies). Visitors can reach the Tourist Police on 1155.
Safety: FAQ
Is it safe to get a massage in your hotel room?
It is the same professional relaxation massage you would have in a spa; the difference is that the therapist comes to you, and your booking has a reference number and status you can check. Check your hotel’s visitor policy first.
What should I do if a therapist behaves inappropriately?
Ask them to stop immediately and leave the room, then contact the team with your booking number. If you feel unsafe, call 191.
Does someone else need to be there during the massage?
No, but if it makes you more comfortable, someone can stay in the next room.