SpaDrop FAQ: home and hotel massage in Bangkok

Book on www.spadrop.co or chat with us on LINE @spadrop. Choose your treatment, time and address, then pay to confirm.

Open daily 9:00am–9:30pm.

Booking ahead gives you the widest choice of times. Same-day bookings are welcome if a therapist is available.

Yes, if a therapist is free near you. Choose the earliest time on the booking page or ask Nami.

After payment your booking shows as confirmed in My account, and we send you a confirmation with the date and time. Questions? Message us on LINE @spadrop.

Yes. Add your preference in the booking notes or tell us on LINE, and we will arrange it whenever possible.

Yes. Tell us their name when booking, or rebook them from your LINE chat.

Yes. Enter their name, phone number and address.

Massages are ฿790 (60 min), ฿990 (90 min) and ฿1,280 (120 min). Facial and body scrub are ฿990 (60 min).

Yes. All prices include travel within our Bangkok service areas. No hidden fees.

Aroma Oil Massage, Muscle Relief Massage, Head, Neck, Shoulder & Foot Massage, Foot Massage, Thai Massage, Thai Oil Massage, Office Syndrome Relief Massage, Face & Head Acupressure, Facial Treatment and Body Scrub.

Tired or stressed: aroma oil. Stiff neck and shoulders: office syndrome or muscle relief. Sore legs: foot massage. Not sure? Ask Nami.

Yes. SpaDrop Glow and Calm (2 hrs, ฿1,490), SpaDrop Signature (3 hrs, ฿2,290) and SpaDrop Reset (3 hrs, ฿2,490).

Yes, if the therapist’s next booking allows. The extra time is charged at the price difference.

Yes. Book two treatments at the same address and two therapists will arrive together.

Our current menu is for adults. Please contact our team for special requests.

Just a quiet space of about 2 × 2 metres. Your therapist brings everything else.

A folding massage mat, fresh sealed linens, pillow, body cover, oils and balm.

No. We bring our own mat, so any clear floor space works.

A shower beforehand is recommended but not required.

For Thai massage, wear loose, comfortable clothes. For oil massage, undress to your comfort level; you will be covered with a sheet.

Avoid a heavy meal in the hour before your massage for the best experience.

Yes. Please keep pets in another room during the massage.

About 5 minutes. Setup and pack-up are not counted in your treatment time.

Of course. Tell your therapist any time and they will adjust.

Yes. Choose from our aroma oils, or ask for unscented oil.

Absolutely. Many customers do. Your therapist will gently let you know when the session ends.

Tips are optional and always appreciated. 100% goes to your therapist.

Yes. All therapists are certified, registered with สบส. (Department of Health Service Support) and ID-checked before joining SpaDrop.

They wear the teal SpaDrop uniform and carry the SpaDrop Drop Bag. You will see their name in your confirmation.

Yes. SpaDrop provides health massage only. Any inappropriate request will end the service immediately with no refund.

Yes. Every booking uses fresh, sealed linens.

We will update you on LINE. If a delay affects your session, contact us and we will make it right.

Yes. Your details are used only for your booking and kept private under Thailand’s PDPA.

Pay online with PromptPay or credit/debit card.

You pay when booking to confirm your therapist.

Yes. A receipt is sent automatically. For a tax invoice, send your company details to our team.

Message us on LINE @spadrop as early as possible before your booking, and our team will help.

Please contact us on LINE @spadrop for the details of our cancellation policy.

We will offer another time, credit, or a full refund — your choice.

Refunds go back to your original payment method. Please contact us on LINE @spadrop for timing details.

Yes. First Drop: your first 60-minute massage for ฿490. Use code FIRSTDROP when you book.

Yes. Second Drop: ฿150 off your 2nd booking within 14 days, one use. Use code SECONDDROP when you book.

Every massage you book and pay for on the website adds drops automatically: 1 per guest, 2 for a 120-min massage, plus 1 extra on your first massage. A friend’s first massage with your link adds 2, and your birthday month adds 1. 3 drops: a SpaDrop essential oil roller. 6 drops: a free 30-min upgrade. 10 drops: a free 60-min massage, then a new card starts. Rewards are valid 60 days; drops last 12 months. See them in My SpaDrop.

Our monthly membership. Chill: 2 × 90 min for ฿1,790. Relax Club: 4 × 90 min for ฿3,390. Both include a fixed weekly slot, priority booking, unused sessions rolling over one month and your oil preference. Choose a Senior therapist for an extra ฿100 per session, paid when booking. Join on the Membership page.

Yes. Cancel any time with 30 days’ notice, and pause once a year.

No. One promotion per booking.

Yes. Choose a massage, a package or an amount at spadrop.co/en/gift/. Send it as a LINE link or print the card. Gifts last 12 months.

We serve Bangkok. Enter your address on the booking page, or ask us on LINE @spadrop to confirm your area.

Yes. Add the hotel name and room number. Some hotels may ask the therapist to register at reception.
For Business: Hotels & Residences →

Yes. Add your building, floor, room number and any access notes so your therapist can find you easily.

Yes. We offer office massage days and event bookings. Contact our team for a quote.
For Business: Corporate →
For Business: Events →

Yes. For 3 or more people at the same place, contact our team so we can arrange several therapists.
For Business: Events →

Please tell us when booking and check with your doctor first. Some treatments may not be suitable.

Please tell us when booking and inform your therapist before starting. If unsure, check with your doctor.

Let us know when booking. We can use unscented oil and avoid ingredients you are allergic to.

No. Our massages are for relaxation and wellness, not to diagnose or treat medical conditions.

LINE @spadrop, phone 098-982-4111, email [email protected], Instagram and Facebook spadrop.th, or www.spadrop.co. Our team is available daily 9:00am – 9:30pm.

Message us on LINE @spadrop. We read every message and will get back to you as soon as possible.