Terms of Service

1. Our service

SpaDrop sends a trained therapist to your home, condo or hotel for relaxation massage. This is not medical treatment. We serve Sukhumvit, Thonglor·Ekkamai, Asok·Phrom Phong, Silom·Sathorn, Bang Rak·Riverside, Siam·Chidlom, Ari·Phaya Thai and Ratchada·Rama 9, daily 9:00–21:30.

2. Who can book

You must be 18 or older to book. Guests under 18 can only be treated with a parent or guardian present throughout.

3. Health and safety

Tell us about injuries, pregnancy, recent surgery or medical conditions before your session. Your therapist may adjust or decline a treatment for your safety. If you are unsure, check with your doctor first.

4. Booking and payment

• 60 min฿790
• 90 min฿990
• 120 min฿1,280

Prices include travel within our service areas. Pay in full via PromptPay or credit/debit card (Visa, Mastercard, JCB). Successful payment is recorded while the booking awaits confirmation from our team. Bookings and gift cards purchased before the price change keep their original price.

5. Cancelling and changes

• Free cancel or reschedule up to 3 hours before your booking.
• Later than that: 50% fee.
• No-show, or no one answers the door within 15 minutes: no refund.
• If you are late, your session still ends at the booked time.
• If we cancel, you get a full refund or a new time.

6. Your space

Please have enough floor space for a massage mat, a calm and safe room, and pets kept away. Building access and visitor registration are your responsibility.

7. Memberships

Chill and Relax Club renew monthly until you cancel in My SpaDrop. Cancel at least 1 day before your renewal date to avoid the next charge. Unused sessions roll over to the next month only, then expire. No refunds for part-used months. Both plans include a fixed weekly slot, priority booking and an oil preference. A Senior therapist costs an extra ฿100 per session, paid when booking.

8. Drop Card

You earn one drop per paid session, added automatically · 3 drops: SpaDrop aroma oil gift · 6 drops: free 30-minute upgrade · 10 drops: free 60-minute massage. Drops have no cash value, cannot be transferred and expire after 12 months. We may change rewards with notice.

9. Our therapists

Our therapists are independent professionals trained and checked by SpaDrop. Please do not book them directly outside SpaDrop. They may end a session if they feel unsafe.

10. Liability

We take care with every booking, but we are not responsible for reactions to undisclosed conditions or for valuables left unattended. Our liability is limited to the price of the booking, except where Thai law says otherwise.

11. Governing law and contact

These terms follow the laws of Thailand, with disputes heard in Bangkok courts. Questions or complaints: [email protected] · LINE @spadrop.